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Patient charter rights

Patients will be treated as individuals and shown respect and courtesy at all times.

Information concerning patients will be treated in confidence by all members of the Practice team.

All members of staff will work to guidelines and be aware of the boundaries within which they must operate. All clinical and non clinical staff are uptodate with the training

Patients will receive the care most appropriate to their needs from suitably qualified personnel. No care or treatment will be given without patients informed consent.

We will endeavour to keep waiting time minimum.

The telephone will be answered promptly.